| Program Leadership & Quality

• Shape and oversee integrated protection strategy, workplans, and budgets in line with IRC standards, donor requirements, and global protection principles.
• Ensure cohesive implementation of case management, protection monitoring, legal assistance, community-based protection, and emergency response across all field sites.
• Champion robust information-management systems, data protection, and evidence-based programming.
• Conduct regular field visits, spot-checks, and after-action reviews; address gaps and adapt activities to emerging protection risks and opportunities for durable solutions.

2 | Partnerships & Localization

• Serve as primary focal point for local partner organizations; nurture relationships built on trust, mutual learning, and shared accountability.
• Support partner capacity assessments, action plans, and ongoing technical accompaniment to enhance quality and compliance.

3 | Project & Grants Management

• Lead project cycle management from design and procurement planning to monitoring, reporting, and close-out ensuring timely, compliant spending.
• Track progress against targets, analyze M&E data, and prepare high-quality internal and donor reports.
• Coordinate closely with Finance, Supply Chain, HR, and IT to resolve operational bottlenecks and enable seamless delivery.

4 | Coordination, Representation & Advocacy

• Represent IRC in governorate-level protection, CP, and GBV working groups, and maintain constructive relations with UN agencies, INGOs, authorities, and donors.
• Promote integrated, cross-sector referrals within IRC and the wider humanitarian response to provide holistic support to clients.
• Contribute to advocacy initiatives that address systemic protection concerns and advance rights-based solutions.

5 | Staff Performance Management, Learning & Development

• Hire, supervise, and build the capacity of team members in relevant technical and management competencies.

• Develop and implement remote management capacity-building approaches to build the strengths of the teams in Syria.

• Coach, train, supervise, and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.

• Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.

• Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis.

• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.

• As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.

• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.

• Look for opportunities to support staff in their career growth, where appropriate.

• Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.

• Conduct regular reflection or program review meetings with field-based staff to assess the level of achievement and draw on learning and data trends (including client feedback) to further inform

  program design and management decisions