SCOPE OF ROLE:

Reports to: Supply Chain and Admin coordinator
Staff reporting to this post: N/A
Direct reporter: N/A
Indirect reporter: N/A

KEY AREAS OF ACCOUNTABILITY: 
Travel and Accommodation Support:
•    Support in accommodation for new staff and visitors, including hotel bookings, airport transport, and Guest arrangements.
•    Maintain records of lease contracts, monitor expiries, and issue relevant notifications (termination, renewal, handover).
•    Follow up on maintenance needs for SCI guesthouses.

General Administration and Facilities Management:
•    Oversee effective use of office space and address maintenance needs promptly.
•    Coordinate workshops, events, and catering arrangements when needed.
•    Manage contracts and services for cleaning companies and supervise cleaner performance in office and guesthouses.
•    Monitor and replenish office stationery and kitchen supplies.
•    Facilitate procurement processes for administrative services and maintain records of petty cash and payments.
•    Support the development and implementation of administrative policies, including the roll-out of the Administration Manual.
•    Lead capacity building initiatives for the administrative team.

Reception and Office Coordination:
•    Supervise reception area to ensure it is tidy, organized, and welcoming.
•    Provide guidance to the receptionist on managing calls, guests, and incoming/outgoing communication.
•    Support meeting room bookings and logistics for internal events. 
BEHAVIOURS (Values in Practice)
Accountability:
•    holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
•    holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
•    sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
•    widely shares their personal vision for Save the Children, engages and motivates others
•    future orientated, thinks strategically and on a global scale.
Collaboration:
•    builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
•    values diversity, sees it as a source of competitive strength
•    approachable, good listener, easy to talk to.
Creativity:
•    develops and encourages new and innovative solutions
•    willing to take disciplined risks.
Integrity:
•    honest, encourages openness and transparency; demonstrates highest levels of integrity

University degree / Certificate of education in relevant discipline

EXPERIENCE AND SKILLS
•    Minimum of 2 years of experience in an administration/office management filed.  
•    Significant experience of working in the large office administration.
•    Excellent interpersonal skills 
•    Excellent verbal and written communication skills in English (required) and Arabic 
•    Computer literate (including working knowledge of Microsoft Office) and ability to do internet based research 
•    Excellent attention to detail, organisational skills and discretion with confidential information 
•    Ability to work independently and proactively 
•    Proven ability to handle challenging work load  
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities 
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.