As part of the projects team, the MEAL officer will have to fulfil the following tasks and responsibilities:

Design and set up the Monitoring and Evaluation System

• Provide the required support in reviewing the projects’ log frame matrix, particularly in the areas of performance indicators and their measurement
• Design and manage the implementation of projects MEAL plans for Syria projects
• Provide support in the development and/or finalization of the projects work plan and keep it updated in accordance with projects activities and timeframes as relevant.
• Design and roll out the relevant data collection and monitoring tools as required, such as survey questionnaires, pre-post monitoring tools, PDM, KAP and participant satisfaction surveys, among others.
• Develop the overall framework for projects MEAL, for example, mid-term projects review, impact assessment, final evaluation, and developing projects Performance Monitoring Plan with relevant data collection systems.
• Review the quality of existing data in the projects’ subject areas, the methods of collecting it, and the degree to which it will provide good baseline statistics for impact evaluation
• Developing baseline data for projects component and for all projects indicators
• Ensure that the impact of all interventions is measurable, enhancing accountability to beneficiaries, and gender equality is met.
• Routinely perform quality control checks of monitoring and evaluation work, overseeing that planned monitoring and evaluation activities are taking place across projects.
• Collaborate with the Projects Management unit as assigned by MEL Expert in reviewing and preparing monthly, quarterly and final narrative reports.
• Closely work with the projects staff during the participants targeting, selection, verification, registration, and management process.
• Managing field staff MEAL assistants, daily workers, and weekly work plan for onsite visits.
• Develop CommCare Applications and visualization using Power BI.
• Regularly update dashboards and dataset.

Implementation of MEAL and Coordination

• Collect data on a regular basis to measure achievement against the performance indicators.
• Develop and manage an updated database and information management system for the projects plan, indicators and monitoring activities for projects
• Monitor projects activities/ output/outcome indicators and provide data against targets with consideration of projects quality and provide timely feedback to supervisors and partners through written reports on a weekly/monthly/quarterly basis.
• Coordinate and facilitate lessons learned events among partners and communities to promote sharing of knowledge generated from projects-level community reflections, projects monitoring and evaluations to improve future program selection, design and implementation as well as improvements in existing frameworks
• Ensure all relevant MEAL information is collected according to the specified means of verifications in a timely manner.

Communication

• Producing reports on MEAL findings and preparing presentations based on MEAL data as required.
• Providing the Projects Manager with management information she/he may require.
• Checking that monitoring data is discussed in the appropriate forum and in a timely fashion in terms of implications for future action. If necessary, create such discussions to fill any gaps.

Complaints Response Mechanisms (CRM)

• Mainstream the Core Humanitarian Standards (CHS) and Complaints Response Mechanism (CRM) in the projects to enhance accountability.
• Ensure the appropriate tools for program accountability mechanisms, and reporting are adopted and rolled out, and functional for all projects partners.
• Track and manage complaints like complaint database, tracking sheets and ensure that all complaints are tracked and closed timely.
• Support the projects staff in ensuring sufficient community participation at all stages of projects implementation.
• Follow up with AAP expert for addressing complaints and feedback and enhancing learning from accountability.

Other Duties

• Traveling to all areas of work to monitor program activities via observation and stakeholder interviews.
• Performing other duties as may be assigned by the MEL Expert and Head of Projects.
• Ensuring compliance for all participants in terms of data privacy, informed and signed consent, and data protection.