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Terms of Reference (TOR)
Position Title: Cleaner
Organization: Welthungerhilfe (WHH)
Location: Agro Business Center – Afrin
Contract Type: Full-time
Contract Duration: 28 October 2026 – 31 December 2026
1. Introduction
Welthungerhilfe (WHH) is a non-governmental, non-profit, politically independent, and
non-sectarian organization dedicated to helping communities suffering from poverty and
deprivation. WHH provides support regardless of race, religion, or political beliefs.
WHH is planning to implement diverse activities such as establishing Agro business
centers, distributing agricultural support vouchers, empowering women economically,
providing business support, offering internships for female agricultural engineering
students, and enhancing food and nutrition security for targeted households.
The centerpiece of WHH’s efforts is the establishment of an Agro-Business Center in Afrin.
This facility will deliver agricultural consultancy to farmers, strengthen value chains to
empower small farmers, and improve their livelihoods.
Two key value chains have been selected for development:
1. Olive value chain
2. Sesame value chain
These two sectors were identified based on their economic potential, market demand, and
the availability of raw materials in the region.
The Agro-Business Center will serve as a resource hub for small farmers, helping them
address challenges related to cultivation, harvesting, and farm management, enabling
farmers to improve their productivity, access markets, and increase their profitability.
Additionally, year-round workshops and training sessions will be organized to educate
farmers on sustainable farming practices, with
a particular focus on intercropping and sesame seed cultivation.
The Agro-Business Center will play a vital role in establishing and supporting committees
or cooperatives, fostering collaboration among farmers, strengthening their collective
influence, and enabling them to access better market opportunities, financial resources,
and technical support.
Carry out cleaning tasks as defined in the work plan in accordance with the provided
instructions and established health standards.
• Daily cleaning of offices, meeting rooms, kitchens, bathrooms, corridors, and
outdoor areas.
• Collect and dispose of waste safely and in compliance with health and safety
standards.
• Maintain cleanliness and proper storage of cleaning tools and materials after use.
• Report any damages, maintenance needs, or shortages of cleaning materials to the
Operations Manager.
• Use cleaning chemicals, tools, and protective equipment safely and correctly.
• Take responsibility for the keys entrusted to him/her and refrain from handing them
over to others without management approval.
• Support official activities and meetings by ensuring the cleanliness of the premises
before and after events.
• Participate in awareness and training programs (fire safety, first aid, hygiene training,
etc.) when required.
• Comply with the HR rules and regulations of the Agribusiness Center, including
adherence to official working hours.
• Raise any comments, complaints, or suggestions to direct supervisors.
• Perform any additional tasks assigned in line with the job description.
Education:
• No formal education is required; literacy is considered an advantage.
Experience:
• Previous experience in cleaning, hospitality, or related services is preferred.
Knowledge and Skills:
• Basic knowledge of cleaning materials and tools, and safe usage practices.
• Ability to organize tasks and work independently.
• Awareness of health and general hygiene standards.
Personal Skills:
• Punctuality, reliability, and integrity.
• Ability to work within a multicultural team.
• Flexibility and adaptability to changing schedules or priorities.
Competencies:
1. Reliability
2. Physical strength
3. Care and diligence
4. Ability to work
5. Self-learning and development
6. Hard work
7. Perseverance and determination
8. Following instructions
9. Teamwork
10. Efficiency
11. Positive attitude, behavior, and approach
12. Energy, vitality, and agility Service provider - Cleaner (SYR 1094)
4. Timeframe
• Contract duration: renewable based on performance and project needs.
• Working hours: 8:00 AM – 4:00 PM (with flexibility in case of events or activities).
5. Reporting and Payment
Reporting:
• The Cleaner reports directly to the Operations Manager, Deputy Operations
Manager, and Field Coordinator.
Payment:
• Payments will be done upon submission of attendance records and adherence to
the Terms of Reference (TOR).
Other Provisions:
• WHH does not cover accommodation or transportation costs to/from the
workplace.
To apply: Send a signed copy of this document (Terms of Reference - TOR) along
with the completed price quote form attached below with Updated CV to the
following email address: syria.procurement@welthungerhilfe.de (with "Cleaner" in
the subject line).
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.