Norwegian Refugee Council (NRC) - سرمدا, إدلب
حارس Security Guards
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العلاقات العامة و الأمن و السلامة
منذ 24 يوم
مغلق

دوام كامل

As the Syrian crisis has entered its 14th year, a record-level 16.7 million people, over 71% of the population, is in need of humanitarian assistance. Almost half are children. The fall of the former government, in December 2024, has sparked hope for the country’s future and those in need of aid. However, ongoing conflict, economic collapse and record-high humanitarian needs persist throughout the country, coinciding with unprecedented cuts to humanitarian aid globally at a time where aid resources for Syria were already stretched thin. 
The Norwegian Refugee Council (NRC) has been a leading humanitarian actor in the response to the Syria crisis, in Syria and across the region, since 2012. Against a backdrop of conflict, socioeconomic and environmental deterioration, climate change and natural disasters, we provide emergency, transitional, early recovery and resilience programmes to people in need. We lead advocacy to promote unimpeded and sustained access to assistance for people across Syria and we call for increased humanitarian funding, resilience and early recovery support to alleviate the hardships of the Syrian people.

Generic Responsibilities:
 

  • Adhere to all NRC policies, tools, handbooks, and guidelines at all times.

     
  • Ensure the safety of NRC personnel, visitors, and premises by maintaining a professional presence and following NRC safety protocols.

     
  • Maintain high professional standards, including wearing NRC visibility gear and ID badges, maintaining personal hygiene, and strictly observing the no-
    smoking policy.

     
  • Safeguard NRC vehicles, office equipment, and supplies from theft, sabotage, or unauthorized use.

     
  • Protect staff privacy by never sharing contact information or personal details with unauthorized persons.

     
  • Maintain an accurate, protected daily security logbook, recording all occurrences, communications, and incidents.

     
  • Respond immediately to security incidents, fire alarms, or emergencies.

     
  • Conduct regular, scheduled, and random patrols of the facility and perimeter to detect and deter security breaches.

     
  • Inspect perimeter defenses (gates, doors, fences, CCTVs and lighting) and report all irregularities immediately to the HAS FP.

     
  • Ensure a comprehensive, professional handover to the replacement guard, documenting all pending tasks and status updates.


    Specific responsibilities:

     
  • Maintain a constant presence at the main door to control access, verify visitor identities, issue badges, and ensure visitors are escorted by NRC staff.

     
  • Visually inspect visitors for suspicious items and ensure no dangerous materials or weapons enter the premises.

     
  • Act as a receptionist at the entrance, answering and directing phone calls and feedback to the appropriate channels without requesting unnecessary details.

     
  • Monitor surveillance camera feeds to detect suspicious activity or safety breaches.

     
  • Secure the building after hours by locking all doors, turning off lights, and conducting inspections of the premises and parked NRC vehicles according to the established after-hours patrol plan.

     
  • Respond effectively to security threats by alerting occupants, assisting with emergency evacuations, and following established Action-on protocol.

     
  • Monitor and control all office movements and update relevant WhatsApp groups.

     
  • Assist the Humanitarian Access Security Focal Point in checking the validity of hibernation kits and first aid materials.

     
  • Assist in conducting spot checks on the functionality of safety devices such as fire extinguishers and smoke detectors.

     
  • Contribute, as needed, to assessing compliance with minimum operational and infrastructure standards.

     
  • Maintain up-to-date emergency contact lists for local authorities and NRC staff.

     
  • Participate in mandatory training, including fire safety and first aid, as instructed by Humanitarian Access Security Focal Points.

     
  • Assist the Admin and Logistics teams with specific tasks as requested, including operating the generator as per instructions, monitoring fuel levels, replacing gas cylinders,

     
  • Provide support with warehouse inventory and the verification of received materials as needed.
    Assisting with routine maintenance tasks of the offices and guesthouses as required.
  • Minimum of one year of experience as a guard in complex or volatile environments; previous experience in humanitarian or recovery settings is a plus.
    Physically fit

     
  • Documented results related to the position’s responsibilities

     
  • Fluent in Arabic (written and verbal) and basic English

     
  • A High school diploma or equivalent.

     
  • Computer literate

     
  • Being able to utilize a smart phone to the full extent
     

 

Personal qualities

  • Handling insecure environment

     
  • Working with people

     
  • Communication with impact and respect

     
  • Coping with change 


 

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Norwegian Refugee Council (NRC)