Implement Health Promotion/IEC (Information, Education, Communication) activities with patients and local population
to raise their knowledge and skills on relevant medical topics.
Accountabilities:
• Inform patients and communities about MSF and services it provides. 
• According to medical priorities, deliver information to the patients and community on specific health topics 
• Implement activities of health education and awareness (sessions in schools, churches/mosques, community), 
under the indications and supervision of the HP Supervisor. 
• Under the guide of HP Supervisor, assess the impact of activities (with questions, verifications and behaviour 
observations), and report problems, success and constraints to him/her. 
• Collect all type of information related to specific health and living conditions of the population, in particular to 
identify the most vulnerable populations to target. 
• Report to HP Supervisor: activities, problems met, strengths and constraints. • Establish and maintain contacts with social partners, including other NGO’s, governmental health services that 
can provide answers to social problems. 
• Keep education and communication areas clean and tidy and professional materials available. 
• Participate in creation of any material needed for the activities of information, education and communication
MSF Section/Context Specific Accountabilities:
• Coordination of the health activities at MSF-supported PHCCs and MSF-standalone mobile clinics in Rural 
Damascus
• With the HPCE supervisor, plans community-based engagement activities in promoting MSF’s medical activities 
in Rural Damascus for better understanding and acceptance at community level
• Facilitate capacity building sessions for the CHEs to improve health education delivery to the beneficiaries
• Conducting awareness/educational sessions (individual/group) about several pre-established health topics and 
promotion of MSF services with patients and beneficiaries at facility level. 
• Estbalish approval and validation from community leaders and camp managers on activities implementation 
• Collaborate with the CHEs on their daily activities.
• Coordination among CHEs on surveillance activities for potential outbreaks and emergencies, where MSF can 
potentially intervene 
• Gather the daily data collection for the CHEs and combining them for the weekly report and share it with the 
HPCE supervisor.
• Encode the daily HP data on the database.
• Collaborating with other departments when requested. 
• With the social worker, follow-up on patient referrals to our facilities/services or external actors.
• Planning and coordination of awareness campaigns in the facility or community.
• Organizing educational sessions for children and adolescents in formal and informal schools. In addition to 
facilitating trainings for the teachers. 
• Engaging with community leaders and key figures (imams, camp managers, teachers…) in the targeted 
communities. 
• Participating in meetings with the HP Manager and any other departments when requested.
• Follow up on feedback/rumours from the community members and leaders. 
• Reporting timely any incidents in the field to the HPCE supervisor. 
• Contributing in the mapping of other actors/NGOs working in our catchment area. 
• Supporting in the distribution of NFIs when required. 
• Supporting WATSAN/LOG activities in the community when necessary. 
• Participating in the planned activities related to the International Health Days. 
• Planning and Implementation of surveys (patient satisfaction surveys, rapid assessments...) when required. 
• Review of the IEC materials (Flyers, broshures, posters...) used for health education activities among patients and 
beneficiaries.