Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools 
and services in the mission, in accordance with MSF standards, policies, protocols and procedures;
• Supervising, implementing and improving data security protocols (data saving, firewall, User Access right, 
backup, security for equipment and software, etc.) to ensure data security, availability, and immediate 
operational recovery and continuity in case of emergency;
• Providing technical support and presenting MSF standards, policies, protocols and procedures to all users.
• Providing advanced technical support to logistics experts dealing with IT and Telecom systems. When 
needed, liaise with the Information Systems (IS) Specialist and/or HQ Technical Referent for 2nd line support, 
as well as with external providers, to ensure any incidents or problems that cannot be solved at his/her level 
are appropriately escalated;
• Providing educational support (briefing, training and support, etc.) to all users. Providing advanced 
educational support (briefing, training and support, etc.) to logistics experts dealing with IT and Telecom 
systems;
• Providing regular activity reports for the sites under his/her responsibility in accordance with MSF guidelines. 
Updating and archiving all user and ICT (Information and Communications Technology) related 
documentation due to changes in the IT and Telecom infrastructures;
• Participating in the establishment of the annual budget of the IT and Telecom families. Providing his/her 
technical expertise in the local purchase process;
• Planning, preparing and reporting the visits to the site(s) under his/her responsibility to ensure the preceding 
points;
• Performing any other task, specific to his/her area of specialty, as defined in his/her job description and 
according to the line manager.