Programme quality and results-based management (RBM):

In collaboration with the MEAL Manager, the Programme Quality (PQ) Coordinator will:

• Ensure programme quality benchmarks are applied consistently across projects and partners, with a particular focus on Benchmark 6 (MEAL/learning for adaptive management) and Benchmark 7 (accountability, safeguarding, and responsible programming).
• Strengthen the integration of RBM across programme cycle management (PCM), including clear results frameworks, measurable indicators, and theories of change (where relevant).
• Support programme teams and partners to use monitoring, review, and evaluation findings to inform decision-making, programme adaptation, and quality improvement actions.
• Coordinate follow-up on quality-related actions agreed through monitoring visits, partner reviews, and internal reflection processes.
• Support onboarding and refresher orientation of staff and partners on programme quality standards, RBM, and core MEAL/accountability processes, including effective use of digital tools to support quality monitoring and learning.
• Support quality assurance during programme design and proposal development, ensuring alignment with organisational standards, RBM principles, donor requirements, and contextual analysis.

Partner monitoring and capacity strengthening:

In collaboration with the MEAL Manager, the Programme Quality (PQ) Coordinator will:

• Plan and conduct joint partner field monitoring visits with Programme and MEAL colleagues, documenting findings, agreed actions, and follow-up.
• Provide practical coaching and accompaniment to partners on PCM/MEAL implementation, including ethical and safe data collection, data quality checks, and basic analysis.
• Guide partners to develop/adapt MEAL tools and processes (e.g., surveys, FGD/KII guides, monitoring templates), including enumerator briefings and field-level quality assurance.
• Promote and support appropriate disaggregation (including SADD) and use of the Washington Group Short Set where relevant and feasible.
• Support partners’ use of digital data collection and reporting tools (e.g., Kobo, CommCare where relevant) and strengthen data management practices in line with Trócaire guidance.
• Ensure quality and compliance with safeguarding, protection mainstreaming, gender equality, and responsible programming standards across projects and partners.

Sector coordination, learning uptake, and alignment with standards:

In collaboration with the MEAL Manager and relevant colleagues, the Programme Quality (PQ) Coordinator will:

• Participate in relevant sector coordination meetings and working groups and bring key learning, guidance, and updates back to inform programme design and implementation.
• Support programme teams and partners to align activities with sector guidelines and minimum standards across Trócaire’s active sectors/projects.
• Contribute to cross-sector learning by synthesising trends, risks, good practices, and recommendations for internal reflection and adaptation.

Evidence, context analysis, and innovative programming:

In collaboration with the MEAL Manager, the Programme Quality (PQ) Coordinator will:

• Support context analysis and applied research (as needed) to strengthen programme relevance, targeting, and risk analysis.
• Contribute to identifying, documenting, and sharing innovative approaches and good practice, including what works, for whom, and under what conditions.
• Provide evidence inputs to fundraising efforts (e.g., needs analysis, results summaries, learning highlights), in coordination with relevant colleagues.

MEAL, data management, and reporting support:
In collaboration with the MEAL Manager, the Programme Quality (PQ) Coordinator will:

• Support implementation of relevant elements of Trócaire’s Global MEAL Policy and the country MEAL plan.
• Support the design and adaptation of MEAL frameworks and tools for projects/grants (e.g., logframes, indicator tracking tools, data collection tools).
• Compile, clean, analyse, and visualise partner and programme data to produce consolidated results for reporting and learning (reach, outputs, selected outcome indicators).
• Promote and oversee data quality assurance processes, including routine data verification and review of indicator tracking tool
• Coordinate partner reporting, including follow-up on timely submission of GMFs (Global Monitoring Frameworks) and Means of Verification (MoVs), and basic verification of reported figures against supporting documentation
• Support programme teams and the MEAL Manager in planning and managing baselines, PDMs, reviews, evaluations, and learning exercises, as required.

Accountability and do-no-harm:

In collaboration with the MEAL Manager, the Programme Quality (PQ) Coordinator will:

• Strengthen accountability practices with partners, including feedback and complaints mechanisms and community information-sharing.
• Support administration of Trócaire’s feedback and complaints system (logging, tracking, basic analysis and reporting) in line with safeguarding and confidentiality protocols, referring sensitive cases through established pathways.
• Ensure MEAL and accountability activities apply a do-no-harm approach and follow Trócaire safeguarding and confidentiality protocols, including safe data handling

Organisational learning and knowledge management:

In collaboration with the MEAL Manager, the Programme Quality (PQ) Coordinator will:

• Contribute to organisational learning exercises (e.g., reviews, reflection events, MTR processes) by supporting evidence gathering, analysis, and synthesis of findings.
• Document and disseminate lessons learned from partner activities, approaches, methodologies, tools, and training resources developed at country and/or organisational level.
• Contribute to knowledge-sharing with the Global MEAL Team by supporting the documentation and sharing of country-level learning.

Other duties:

• Work collaboratively with colleagues across the Programme Impact & Learning and Programme teams to deliver team objectives.
• Undertake any other reasonable duties assigned by the line manager consistent with the nature and level of the post.