DRC Danish Refugee Council - حمص
Registration/Receptionist - Casual worker
تم إغلاق هذه الوظيفة ولم تعد تقبل الطلبات. نشكرك على اهتمامك ونشجعك على تصفح الوظائف الأخرى المتاحة.

اللوجستيك والتوريدات
منذ 5 يوم
مغلق

دوام كامل

Registration/Receptionist - Casual worker

                                                                              Syria – Homs ( Qusair)

 

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

 

DRC Syria

DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts and provide assistance to IDPs and the vulnerable resident population countrywide. Since then, DRC activities have been focused on NFI distributions, Shelter, WASH, Protection, Education, Livelihoods and Mine Risk Education in six Governorates (Damascus, Rural Damascus, Dara'a, Aleppo, Hama, and Homs). While Protection/community service activities are provided to beneficiaries throughout our six Community Centers.

 

About the job:

 

DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts and provide assistance to IDPs and the vulnerable resident population countrywide. Since then, DRC activities have been focused on NFI distributions, Shelter, WASH, Protection, Education, Livelihoods and Mine Risk Education in six Governorates (Damascus, Rural Damascus, Dara'a, Aleppo, Hama, and Homs). While Protection/community service activities are provided to beneficiaries throughout our six Community Centers 

 

About the job:

The Receptionist / Registration Casual Worker is responsible for managing front-desk activities at the community center, welcoming beneficiaries, registering participants for activities and services, and ensuring smooth and organized daily reception operations. The role supports safe access, orderly service delivery, and accurate data recording.

Welcome visitors and beneficiaries in a respectful, professional, and culturally sensitive manner.

· Provide basic information about community center services, activities, and schedules.

· Manage waiting areas and direct beneficiaries to the appropriate staff or service.

· Maintain a calm and orderly reception area, ensuring confidentiality and dignity.

· Register beneficiaries for activities, sessions, or services using registration forms or digital tools.

· Verify beneficiary information and ensure completeness and accuracy of records.

· Support attendance tracking for sessions, trainings, and community activities.

· Safely handle and store registration documents in line with data protection principles.

· Coordinate with protection services (CM, PSS, legal aid,…) and other program staff regarding daily schedules and participant lists.

· Inform staff of arrivals, appointments, or urgent cases when needed.

· Support crowd management during peak activity times.

· Prepare and update daily registration lists and basic reports as requested.

· Assist with filing, photocopying, and organizing program documentation when required.

· Report any challenges, complaints, or protection concerns to the supervisor immediately.

A bachelor’s degree is preferred in one of the following fields: humanities, psychology, sociology, management, or a related field

 

Required experience and technical competencies:

• At least one year of experience in a similar role (preferably in NGOs or community-based organizations).

• Technical Skills: Proficiency in Microsoft Office applications (Word, Excel, Outlook).

• Soft Skills: Strong communication and interpersonal skills; ability to multitask and work under pressure.

 

Languages:

 Fluency in Arabic is required; basic knowledge of English is an asset.

نصيحة لحمايتك

ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.

حول المُعلن
DRC Danish Refugee Council