Reporting to the Armed Violence Reduction Project Manager AVR PM, the Community Liaison Team Leader contributes to the implementation of the mandate and the 10-year strategy of Humanity & Inclusion in the country where s/he is based. The Community Liaison Team Leader contributes to the implementation of his/her project, ensuring the optimal quality and the impact of the project. S/he works closely with the

programme technical team.

Mission 1: Operational Implementation (Community Liaison, EORE & NTS) 

1.     Responsibility 1: Project Planning and Implementation

·       Contribute to the planning, preparation, and implementation of Community Liaison (CL), Explosive Ordnance Risk Education (EORE), and Non-Technical Survey (NTS) activities, including the development of tools, work plans, and associated resources in line with project objectives and technical frameworks.

·       Ensure that all activities are implemented according to approved work plans and project priorities, and that resources are allocated and utilized efficiently as authorized by the Project Manager.

·       Plan and facilitate daily operational meetings, briefings, and debriefings with Community Liaison teams.

·       Identify operational challenges and areas requiring adjustments and provide recommendations to the Project Manager to improve project implementation and effectiveness.

·       Support the identification of human resources, logistical, and operational needs, including monitoring stock levels and reporting equipment, material, and tool requirements in a timely manner.

·       Ensure that project documents, activity records, and operational information are properly maintained, filed, and archived in accordance with organizational procedures.

2.     Responsibility 2: Team Coordination and Operational Support

·       Facilitate coordination and communication between Community Liaison teams and support departments, including logistics, administration, finance, human resources, and technical services, when required.

·       Ensure effective collaboration between operational and support teams to facilitate efficient project implementation.

·       Participate in internal coordination meetings and contribute to operational planning and problem-solving processes.

·       Promote information sharing and coordination between field teams to ensure consistency and quality of implementation.

·       Coordinate Community Liaison, EORE, and NTS activities with project partners, local authorities, and other stakeholders as delegated by the Project Manager.

3.     Responsibility 3: Project Monitoring and Quality Assurance

·       Ensure compliance with HI Standard Operating Procedures (SOPs), technical guidelines, and applicable mine action standards.

·       Monitor project implementation against approved indicators, activity targets, and expected outcomes.

·       Conduct regular Quality Assurance (QA) and Quality Control (QC) visits to assess the quality and effectiveness of Community Liaison, EORE, and NTS activities implemented by Community Liaison Officers.

·       Support project monitoring and evaluation processes and ensure that recommendations arising from evaluations are implemented.

·       Ensure that EORE messages are context-appropriate, culturally sensitive, inclusive, and adapted to the needs of target groups.

·       Support the implementation and monitoring of accountability mechanisms and community feedback systems.

·       Promote learning, continuous improvement, and the documentation of lessons learned and best practices.

4.     Responsibility 4: Reporting and Information Management

·       Ensure that appropriate data collection, reporting, and information management tools are available and correctly utilized in accordance with organizational requirements and global standards.

·       Collect, verify, compile, and maintain Community Liaison, EORE, and NTS data within relevant databases and reporting systems.

·       Monitor data quality and ensure completeness, consistency, confidentiality, and proper storage of project information.

·       Ensure accurate and timely submission of daily, weekly, monthly, and ad hoc reports as required by the Project Manager.

·       Support internal and external reporting requirements by providing accurate operational updates, achievements, challenges, risks, and recommendations.

5.     Responsibility 5: Liaison, Coordination and Representation

·       Serve as the primary field-level focal point for local authorities, community leaders, community focal points, and other relevant stakeholders within the area of operation.

·       Contribute to coordination with the local stakeholders and to monitoring the partnership relationship with the project partners as authorized by the project manager.

·       Represent the organization professionally in community meetings, stakeholder consultations, assessments, and coordination forums when delegated by the Project Manager.

·       Foster strong community acceptance, participation, and support for project activities through transparent and effective communication.

·       Maintain constructive working relationships with stakeholders and provide regular updates to Project Manager regarding community concerns, operational developments, and coordination matters.

Mission 2: Capacity Building

·       Conduct annual performance reviews for Community Liaison team members and identify individual and team training needs to enhance performance and project quality.

·       Deliver refresher trainings and on-the-job coaching for Community Liaison teams on Community Liaison, EORE, and NTS activities.

·       Train and mentor community focal points, local partners, and relevant stakeholders on EORE and Non-Technical Survey methodologies and reporting mechanisms.

·       Monitor the effectiveness of capacity-building activities and recommend further development actions when required

Mission 3: Emergency Preparedness and Response 

·       Contribute to the program’s emergency preparedness initiatives, and in an emergency situation, adapt his/her working arrangements in order to contribute to an effective humanitarian response from HI.

·       Support emergency preparedness and crisis-response communication efforts through timely information sharing and engagement with affected communities and stakeholders

Mission 4: Safeguarding

·       Work in compliance with/ uphold HI Safeguarding framework - Policy on Personal Conduct, Protection of Children and Vulnerable Adults Policy, Dignity at Work Policy, Reporting Malpractice (Whistleblowing) Policy, Equal Opportunities Policy and Policy on Modern Slavery

·       Ensure that all employees follow All instructions

·       Demonstrate an open and transparent way of working that facilitates a strong safeguarding culture

Mission 5: Security

·       Ensure strict application of all security rules and procedures, under the supervision of the line manager.

·       Inform your line manager of any security/safety issues faced on the field by the team.

·       Provide the Community Liaison Team Leader with intelligence reports of any changes in the security environment within the sector