NRC is in Syria to support people affected by forced displacement (IDPs, returnees, host community etc.) so that they can haveaccess to timely and effective assistance, to cope with the crisis and when the crisis ends return and rebuild their lives. NRC startedits activities in Syria in mid-2016.In 2024 NRC has reached with humanitarian assistance more than 699,313 individuals across Syria in the Governorates ofDamascus, Rural Damascus, Daraa, Homs, Aleppo, Hama, Idleb, Hassakeh, Qamishli and RaqqaNRC will continue to apply an integrated programming approach, where Education, Information, counselling and legal assistance(ICLA), Shelter/WASH, Livelihoods and Food Security and (LFS) programmes, and Protection from Violence work jointly to enabledisplacement-affected populations to meet their basic needs, enjoy their rights, and benefit from pathways to durable solutions.Role Specific InformationThe Information Management (IM) Officer will contribute to the development, rollout, and maintenance of NRC’s Area Office information management systems. The IM Officer will mainly work on the development and maintenance of data management systems for capturing and visualizing output data, analysis of secondary data, and needs assessments. The IM Officer will work with staff in the Area Office to support data extraction, visualization, capacity building as needed, production, and dissemination of information products.
Generic responsibilities:1. Adherence to NRC policies, guidance, and procedures2. Respond to Area Office requests for support on mobile data capture implementation.3. Build mobile data capture forms as a service for field teams.4. Maintain a library of forms for common project cycle data capture activities and ensure proper filing ofdocuments.5. Maintain and implement the protocols required for remote beneficiary engagement.6. Implement Information Management activities according to the plan of action.7. Develop a data management system through documentation, implementation, and coordination ofstandardized information flows.8. Develop and maintain a reporting system for programme achievements and evidence.What you will bring1. These are skills, knowledge, and experience that are important for effective performance.Generic professional competencies for this position:• University degree (Bachelor’s) preferably within Information Technology, Computer Science,statistics, or other related fields of study• Experience from working on information management and database systems development• Understanding of data and information needs for program management and decisionmaking.•Previous experience from working in complex and volatile contexts• High level of English and Arabic language proficiency (speaking, reading, writing). BusinessEnglish is a plus.• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access).• Experience using Power BI Knowledge of GIS, SPSS, STATA, Epi Info, or other data processingtools
•At least 2 years of experience in the development and administration of database andinformation management systems.• Solid background in use of Microsoft Office software package (MS Excel advanced)• Knowledge of managing data security, including data encryption, user and groupmanagement, views, and security modes.• Experience in roll out of information management tools, including delivery of user training.• Experience of working in a humanitarian/recovery context is a plus•Experience with data analysis and visualization solutions such as MS Power BI, Google DataStudio, and Tableau is required. Knowledge of MS Power BI suite is an advantage.• Background in CRM systems, e.g. MS Dynamics, and Salesforce CRM, will be an advantage.2.Behavioral competenciesThese are personal qualities that influence how successful people are in their jobs. NRC’s CompetencyFramework states 12 behavioral competencies and the following are essential for this position:•Planning and delivering results• Working with people• Analyzing• Communicating with impact and respectWhat we offer:• Duty station: Homs, Syria.• Contract: Fixed Term• Salary/benefits: Grade5 on NRC’s national salary scale• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion,ethnicity, nationality, and physical ability.• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have manyopportunities to be heard and take the initiative.
IMPORTANT Considerations: • This position is open to Internal and External candidates.• Application deadline is 19 July 2026. • Candidates who do not provide complete, detailed information in the online application form may not be considered. To apply for this Vacancy, please copy the link below:23109900.webcruiter.no/Main/Recruit/Public/5153757448?link_source_id=0
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