Information Systems Development & Data Governance

• Design, develop, and maintain robust Information Management systems tailored to RI NWS hub needs.
• Ensure each program has fit-for-purpose databases/software to manage and store beneficiary data securely.
• Lead the implementation of RI’s data protection protocols, including regular spot checks and compliance with the Protocol for the Protection of Program Data (PPPD).
• Establish and enforce secure, efficient procedures for data handling, sharing, and analysis, ensuring confidentiality and integrity.
• Monitor and evaluate the performance of data systems, recommending upgrades and new technologies as needed.
• Develop and maintain a centralized master database to track beneficiary reach across programs and sectors.
• Provide technical support for the FCRM system and ensure ongoing maintenance of the online complaints platform.
• Develop and maintain databases and digital data collection tools (e.g., KoBo Toolbox) for program activities.

Data Quality, Analysis & Innovation

• Conduct regular Data Quality Assessments (DQA) and maintain systems for tracking data issues, including error logs, validation rules, and automated checks.
• Lead data analysis efforts to generate actionable insights for decision-making.
• Support the use of QGIS, Power BI, and other tools to visualize program data and geographic coverage.
• Facilitate discussions with program teams to define and standardize direct/indirect and unique/duplicate beneficiary classifications.
• Explore and pilot AI-driven tools to enhance data analysis, feedback tracking, and reporting efficiency.
• Support the implementation of automation tools (e.g., Power Automate) to streamline workflows and feedback loops.
• Participate in the Health Information System (HIS) working group and contribute to 4Ws and other inter-agency reporting.

Reporting & Visualization

• Build and maintain dashboards, reports, and metrics.
• Ensure data integrity and consistency in all reporting outputs.
• Communicate key results using self-serve tools and visualizations tailored to program teams and senior management.
• Collaborate with MEAL and Advocacy teams to produce data-driven insights for strategic planning and external communication.
• Provide a timely submission of Protection Working Group (PWG), sub-working group 4W/3W matrices, global and regional reports.
• Maintain systems for tracking data quality issues, including error logs, validation rules, and automated checks.
• Design and implement tools and methodologies for ad-hoc assessments, including data collection and analysis.

Coordination & System Harmonization

• Coordinate with MEAL, Program, and Protection teams to ensure alignment of data standards and safeguarding practices.
• Contribute to the harmonization of data collection tools, reporting templates, and information flows across hubs.
• Engage with IM focal points across hubs to ensure consistency with RI’s global data standards.
• Participate in the internal IM Working Group to share innovations and contribute to system improvements.

Capacity Building & Technical Support

• Identify capacity gaps and develop long-term plans to strengthen IM and data analysis skills among RI staff and partners.
• Ensure all RI staff and partners are trained on the use of agreed data management tools and systems.
• Provide ongoing coaching and mentoring to MEL staff on data quality assurance and system use.
• Collaborate with HR to assess and address training needs related to information management.
• Deliver structured training and refresher sessions for RI staff and field teams on data entry, tool use, dashboard interpretation, and data quality standards.

Behavior and Conduct

• Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies
• Acts with integrity and holds themselves accountable for being respectful, inclusive, and professional
• Reports any concerns