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Objective of the Assignment:
The primary objective of the Guest House Caretaker is to provide day-to-day assistance and support to expatriate staff residing in the guest house, ensure the smooth functioning and upkeep of the premises, and serve as the liaison for logistical and operational support.
The Guest House Caretaker will be responsible for the following tasks:
Guest House Operations and Maintenance:
- Coordinate routine maintenance of the guest house (plumbing, electricity, internet, etc.) by calling relevant service providers when needed.
- Arrange and coordinate with the cleaning lady to ensure regular and timely cleaning of the premises.
- Ensure all household utilities (electricity, water, gas, and Wi-Fi) are paid in a timely manner and services remain uninterrupted.
- Monitor the condition of furniture, fixtures, and appliances and report damages or maintenance needs.
Support to Expatriate Staff:
- Assist expatriate staff in local arrangements such as:
- Exchanging money in local currency.
- Increasing phone credit or mobile data bundles.
- Arranging transportation (taxis or car services) for local movements.
- Provide interpretation and translation support (Arabic-English) in daily interactions with service providers or local vendors.
- Assist new expatriate staff upon arrival with local orientation related to living arrangements.
Procurement and Local Purchases:
- Carry out minor procurement tasks for the guest house (cleaning materials, kitchen supplies, etc.) in coordination with WHH Logistics officer.
- Maintain receipts and submit weekly/monthly expense reports as required.
Communication and Coordination:
- Maintain good coordination with WHH Operations teams regarding any issues related to the guest house.
- Ensure proper documentation and record keeping for payments made on behalf of the guest house (utilities, maintenance, etc.).
- Proven experience in hospitality, guest relations, or administrative support roles is preferred.
- Good command of spoken and written English and Arabic is mandatory.
- Knowledge of local market and service providers in Damascus.
- Excellent interpersonal and communication skills.
- Ability to work independently and maintain confidentiality.
- Trustworthy, service-minded, and reliable.
Duration and Working Hours:
- The duration of the assignment and working hours will be agreed based on operational needs and discussed during contracting.
Reporting Line:
The Guest House Caretaker will report to the Logistics officer in the Syria Country Office.
Please fill out the link below for your application to be received and considered. Only applications submitted through the organization’s dedicated link will be considered.
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.