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GENERAL POSITION SUMMARY:
The FSL Program Coordinator will be responsible for the technical coordination, supervision, and quality
assurance of all Food Security and Livelihoods activities implemented in rural Hama under the FSL program.
Working under the direct supervision of the Program Manager, the Coordinator will ensure that interventions
for farmers, herders, and MSMEs are delivered effectively, efficiently, and in line with Mercy Corps’ technical
standards and donor requirements.
The role focuses on planning, coordination, and oversight of agricultural and small business support
interventions, including the rehabilitation of productive assets, distribution of agricultural inputs, facilitation of
training and technical assistance, and strengthening of local market linkages. The coordinator will ensure close
harmonization between projects, maximizing field resources, ensuring consistent technical quality, and
preventing duplication of efforts.
The FSL Program Coordinator will supervise FSL Officers and Assistants, ensure accurate field monitoring
and data collection, and maintain active coordination with the Directorate of Agriculture, community
committees, and technical partners, including WASH and Early Recovery teams. The position requires strong
technical expertise in agriculture or rural livelihoods, solid operational management skills, and the ability to
guide teams and partners toward achieving high-quality and sustainable results.
Strategy & Vision
▪ Recognize opportunities for innovative action and create an environment where alternative viewpoints are
welcomed in operation.
▪ Establish direction by prioritizing and organizing actions & resources to achieve objectives and contribute to the
overall strategy development of the department.
▪ Develop and organize activities for programs and convince stakeholders to provide support.
▪ Technical Leadership and Planning
▪ Lead the planning and implementation of FSL interventions focused on agricultural production, livestock
support, and MSME development in rural Hama.
▪ Contribute to the design and adaptation of activities based on evolving context, market dynamics, and lessons
learned from the program.
▪ Ensure all interventions align with Mercy Corps’ FSL technical standards, donor requirements, and relevant
sectoral guidelines.
▪ Support the preparation of implementation plans, BoQs, work schedules, and input distribution plans in
coordination with the field teams and technical consultants.
▪ Implementation, Monitoring, and Quality Assurance
▪ Supervise day-to-day implementation of FSL activities led by Officers and Assistants, ensuring timely delivery,
technical soundness, and adherence to workplans.
▪ Conduct regular field visits to monitor progress, identify challenges, and provide on-site guidance to ensure
quality and accountability.
▪ Oversee data collection and reporting tools, ensuring accuracy in participant lists, activity trackers, and
monitoring systems.
▪ Coordinate with the Monitoring, Evaluation, and Learning (MEL) team to ensure field data informs program
decisions and learning.
▪ Review and validate all activity documentation (attendance sheets, delivery notes, photos, reports) prior to
submission to the Program Manager.
▪ Coordination and Integration
▪ Ensure strong coordination between the FSL and WASH teams to promote complementary interventions,
particularly where agricultural livelihoods depend on water infrastructure.
▪ Maintain close collaboration with the Agriculture Directorate, community committees, and local councils to
ensure relevance and sustainability of activities.
▪ Facilitate coordination with FAO, Cluster actors, other local NGOs, and INGOs to prevent duplication and
identify opportunities for joint programming or referrals.
▪ Participate in local and technical coordination forums relevant to FSL and early recovery sectors, representing
Mercy Corps professionally.
▪ Team Supervision and Capacity Building
▪ Directly supervise FSL Officers and Assistants, providing ongoing mentoring, technical guidance, and
performance feedback.
▪ Develop and implement capacity-building plans for team members on topics such as farmer engagement, MSME
support, monitoring, and data management.
▪ Support team members to maintain high standards of community engagement, inclusion, and conflict sensitivity
throughout implementation.
▪ Foster a collaborative and accountable team culture based on continuous learning and mutual support.
2▪ Operational and Financial Oversight
▪ Work closely with Operations and Finance teams to prepare procurement plans, purchase requests, and payment
documentation in line with Mercy Corps policies.
▪ Track activity budgets and expenditures with the Program Manager, ensuring alignment with approved forecasts
and efficient use of resources.
▪ Contribute to supplier evaluation and selection through participation in procurement committees, ensuring
transparency and quality compliance.
▪ Support the Program Manager in preparing monthly cash forecasts and justifications.
▪ Reporting and Documentation
▪ Prepare regular technical and progress reports, summarizing achievements, challenges, and recommendations
for adaptive management.
▪ Contribute to donor and internal reporting with evidence-based data and lessons learned from field
implementation.
▪ Ensure accurate filing and documentation (soft and hard copies) of all FSL activities, including participant lists,
distribution records, and monitoring tools.
▪ Support the Program Manager in compiling information for program reviews, evaluations, and audits.
▪ Safety, Compliance, and Accountability
▪ Ensure that all team members operate in accordance with Mercy Corps’ safety and security procedures and are
aware of context-specific risks.
▪ Promote adherence to Safeguarding, Code of Conduct, and Do No Harm principles across all activities.
▪ Support accountability mechanisms, ensuring community feedback is regularly collected, reviewed, and
addressed.
▪ Representation
▪ Participate in and support internal office coordination and planning meetings and workshops.
▪ Provide support to the design and development of new proposals as requested.
▪ Communicate effectively to ensure overall project targets and donor obligations are met.
▪ As required by the supervisor, represent Mercy Corps at donor meetings, or government and sectoral
coordination for meetings
• If diploma or no degree + min. 5 years’ relevant experience / undergraduate degree + min. 4 years’
relevant experience / Graduate and/or postgraduate + min. 3 years’ relevant experience.
• Experience in Syria context.
• Experience in market-based approaches and agriculture is asset.
• Experience in management of in-kind and vouchers distribution.
• Commitment to local capacity building and past experience of engaging and working with local
stakeholders in project design and implementation.
• Excellent coordination and planning skills.
• Effective verbal and written communication, in English and Arabic.
• Experience in donor reporting.
• Experience in Remote project management
Accountability to Stakeholders:
▪ Ensure that participant communities are adequately informed about programs, are aware of their entitlements,
are comfortable to give feedback and that feedback is used to improve the quality of our programs.
▪ Draft CARM responses for the Program Coordinator review.
3▪ Integrate M&E and accountability systems that are compliant with HAP international benchmarks, SPHERE
and other relevant standards, as well as to Mercy Corps’ and Donors’ requirements.
▪ Help with the implementation of a Community Accountability and Response Mechanism appropriate for a FSL
program.
▪ Ensure all activities are gender sensitive and follow Mercy Corps’ Gender Equity Policy.
▪ Apply Do No Harm standards to ensure activities do not have detrimental effects on vulnerable communities.
▪ Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps
and to not jeopardize its humanitarian mission or put the team, assets and mission at risk.
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.