Technical Quality and Program Support

• Serve as the ProL technical lead for Syria, ensuring programs align with global standards, IRC guidance, and contextual needs.
• Ensure protection activities (protection case management, access to justice, community based protection, protection monitoring, are of high technical quality, meet humanitarian standards and are flexible and responsive to contextual changes
• Ensure that protection-related internal and external reporting programmatic and donor requirements are met, and that reports are of a high quality and are submitted on time. Provide quality oversight of the information products coming from the information management team in coordination with the Protection Managers, inclusive of donor reporting.
• Strategically position the IRC’s protection monitoring findings in policy briefs and advocacy messages before the right targeted audience.
• Collaborate closely with CP and WPE technical teams to ensure coordinated, survivor-centered, and inclusive protection services.

Program Development

• Lead the design of concept notes and technical inputs for proposals and donor reports in coordination with the Grants and Partnerships teams.
• Identify programming gaps and develop evidence-based strategies to expand and strengthen ProL interventions.
• Capacity Building, Learning & Development:
• Lead the design and implementation of structured capacity building plans for ProL staff and partners, including remote and in-person coaching, training, and technical accompaniment.
• Provide targeted technical supervision and regular quality reviews of legal case management practices, service delivery, and adherence to protection standards.
• Facilitate regular learning and reflection sessions that draw on protection monitoring data, case trends, and staff feedback to drive program improvements.
• Develop individualized development plans focused on technical growth, peer learning, and career progression within the IRC and the wider sector.
• Promote a positive and professional team culture that encourages collaboration, continuous learning, and shared accountability.
• Uphold and promote compliance with IRC’s Global HR Policies and Procedures and lead by example in modeling IRC values and standards.

Research, Learning and Analysis

• Support the development and implementation of a learning agenda for the Protection Rule of Law program, in coordination with the Integrated Protection Coordinator and MEAL team.
• Ensure systematic and high-quality data collection, analysis, and use of protection data including case trends, legal needs, and referral outcomes to inform program design, adaptation, and advocacy.
• Collaborate with the information management and MEAL teams to maintain accurate and timely beneficiary records, ensuring disaggregated data is analyzed and used for reporting and decision-making.
• Support the development of protection monitoring and protection analysis reports and advocacy products that translate into actionable recommendations for program and policy improvement.

Coordination & Representation

• Represent IRC in internal and external forums as needed, including Protection Cluster.
• Assist in contributing to the development of referral mechanisms in collaboration with IRC coordinators, other NGOs and the Protection cluster.
• Collaborate with national institutions and relevant government bodies to strengthen legal aid pathways, civil documentation access, and linkages between humanitarian response and national protection systems.

Staff Performance Management, Learning & Development:

• Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
• Develop and implement remote management capacity-building approaches to build the strengths of the teams in Syria.
• Coach, train, supervise, and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Look for opportunities to support staff in their career growth, where appropriate.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.
• Conduct regular reflection or program review meetings with field-based staff to assess the level of achievement and draw on learning and data trends (including client feedback) to further inform
• program design and management decisions
• Provide technical coaching, training, and mentorship to team members, ensuring clear communication of technical expectations and standards. Assess proficiencies and develop and lead a targeted learning and training strategy.
• Develop and implement remote technical capacity-building approaches to strengthen the skills and competencies of teams in Syria.
• Support the creation and delivery of measurable technical development plans, including on-the-job learning, knowledge exchange, and guidance on technical career growth.
• Identify technical capacity gaps within the team and collaborate with relevant stakeholders to address them effectively.
• Establish an efficient and responsive staffing structure for the PRoL department, which considers a balanced workload and optimal ways of working to support a large multi-sector program.
• Supervise the PRoL team across multiple sectors and geographical areas. Set clear performance objectives, schedule regular check-in meetings, manage staff work plans, conduct regular performance reviews, champion a positive working environment for professional development, and foster an inclusive and respectful team climate.
• Ensure that the whole team are routinely and regularly assessing safety and risk across all services for women and girls and children, activities and site of operation; raising any concerns immediately.
• Lead technical training and support to mainstream PRoL standards across IRC and partner operations in Syria
• Maintain your weekly, monthly and longer-term work plan and calendar, keeping them up to date and putting in place systems for prioritization of workload and delegation of tasks to supervisees according to their roles and responsibilities