Applications will be reviewed on a rolling basis as part of our fast-track recruitment process. To ensure full consideration, we strongly encourage you to submit your application as early as possible, ahead of the deadline.
Are you looking for an opportunity to make a difference and become part of a dedicated team of humanitarians?
NRC Syria is now seeking an Emergency Information, Counselling and Legal Assistance Officer (ICLA) to join the team in the South& Central Area (Damascus).
The purpose of the officer position is the day-to-day implementation of the ICLA Project. Use action words such as ensure, implement or assist for the position-relevant responsibilities.
Please read below for more details and send us your application today!
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
1. Ensure adherence with NRC policies, tools, handbooks and guidelines
2. Implement delegated ICLA project portfolio according to plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper filing of documents
5. Ensure that projects target project participants most in need, and explore and asses new and better ways to assist
6. Promote and share ideas for technical improvement
7. Maintain a strong gender, age and disability mainstreaming perspective in activity design, especially empowerment of women through capacity building and training
8. Ensure NRC’s related activities are implemented in accordance with NRC Safe and Inclusive Programming (SIP) guidelines, policies and Syria-specific explanatory notes.
9. Report any breaches/concerns, in a confidential manner, through NRC reporting channels. Promote and secure a safe working environment for reporting concerns/breaches, and that all cases reported are processed in a confidential and sensitive manner.
Click on this link to download the full Job Description: JD ICLA Officer G5 Damascus
Generic professional competencies:
• Minimum 3 years of experience in humanitarian or legal programming, with demonstrated involvement in Information, Counselling and Legal Assistance (ICLA) or similar protection/legal services.
• Bachelor’s degree in law, Legal Studies, Social Sciences, or related field (law degree strongly preferred).
• Proven experience in case management, including documentation, legal analysis, and follow-up of individual cases.
• Demonstrated knowledge of Housing, Land and Property (HLP) rights, civil documentation, or related legal frameworks in humanitarian contexts.
• Experience delivering legal awareness sessions (LAS), community outreach, and individual counselling.
• Experience working in complex and volatile contexts, with the ability to manage sensitive legal issues.
• Documented results related to legal service delivery, due diligence processes, or case resolution.
• Understanding of protection principles, including confidentiality, informed consent, and “do no harm” approaches.
Context/ Specific skills, knowledge and experience:
• Strong understanding of HLP due diligence (DD) processes, including verification of ownership, occupancy, and user rights.
• Experience in legal documentation review and analysis, including identification of risks such as fraud, forgery, duplication, and secondary occupation.
• Familiarity with Syrian legal and administrative frameworks related to HLP, civil documentation, and property rights is highly desirable.
• Experience supporting shelter or emergency response programmes, particularly where legal verification is required prior to assistance.
• Ability to coordinate with multiple stakeholders, including shelter teams, local authorities, community leaders, and humanitarian partners.
• Strong skills in community engagement and communication, including the ability to explain complex legal concepts in a clear and accessible manner.
• Ability to manage high caseloads and prioritise tasks under pressure while maintaining quality and accuracy.
• Strong attention to detail, particularly in legal documentation, filing systems, and audit trails.
• Fluency in Arabic and English, both written and verbal.
Personal qualities
Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Handling insecure environment
We can offer
Duty station: Damascus- Syria
- Contract: Project-Based Employment Contract until the end of October 2026 (Non-renewable)
- Salary/benefits: Grade 5 of NRC's salary scale (NRC Grade profile)
- NRC is an equal opportunity employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, or physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Important information about the application process
- The position is open to both internal and external applicants.
- All interested candidates matching the profile are welcome to apply.
- When creating your profile, include your full name as given on your national identification card. Complete all the system-required fields for experience, employment history, and education.
- Candidates who do not provide complete and detailed information in the online application form may not be considered.
- The application deadline is 21 April 2026.
-Applications will be reviewed on a rolling basis as part of our fast-track recruitment process. To ensure full consideration, we strongly encourage you to submit your application as early as possible, ahead of the deadline.
- Submit your application and CV in English, taking care to attach your latest CV.
- We receive many applications for each vacant position, and so only shortlisted candidates will be contacted.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
- Unsolicited applications not related to this specific job advertisement will not be considered.
Learn more about NRC's operations in Syriahere.
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.