Administrative and IT Support

• Follow up on administrative and IT services related to SAMS operations in Syria, as requested by the HR & Admin Manager.
• Oversee IT maintenance, including laptops, printers, Wi-Fi, servers, and network infrastructure.
• Provide technical support to staff for both software and hardware issues and deliver necessary training.
• Install and configure computer hardware, operating systems, and applications.
• Ensure implementation of administrative and IT policies and submit periodic reports to the HR & Admin Manager.
• Monitor and maintain computer systems and networks, reporting faults and necessary updates.
• Diagnose and resolve hardware and software issues, including replacing IT components as required.
• Provide IT and administrative support, including procedural documentation and reports.
• Follow diagrams and instructions for setting up or repairing HRIS and HIS systems.
• Test and evaluate new technology in coordination with the HR & Admin Manager.
• Perform database backups (daily, weekly, monthly) for HRIS, HIS servers, and SAMS Box.
• Conduct electrical safety checks on IT and office equipment.

Inventory and Procurement Management

• Follow up on the office warehouse, inventory tracking, and movement of materials under the HR & Admin Manager’s supervision.
• Maintain a detailed record of office IT/admin resources, including purchases and documentation of consumption.
• Conduct anti-terrorism checks related to the admin department.
• Distribute IT equipment and maintain consumption records, ensuring accountability.
• Conduct market studies for administrative purchasing and IT equipment needs.
• Follow up with government departments, legal accountants, and other relevant authorities regarding administrative tasks.

Operations and Logistics

• Organize and schedule meetings and ensure meeting rooms are technically ready (voice, video, internet, projectors, etc.).
• Participate in the development of policies and procedures and propose improvements for operational efficiency.
• Support the Technical and CBA Committees in administrative and IT-related matters.
• Order IT office supplies in coordination with the HR & Admin Manager.
• Coordinate and provide IT and administrative support for training and workshops.
• Manage hotel and flight reservations, ensuring cost-effectiveness and efficiency.
• Ensure that training supplies are available on time, including printing materials, certificates, and related documents in coordination with the Medical Training Officer.
• Organize restaurant reservations and event logistics as required.
• Provide periodic administrative reports and meeting minutes.

Office Culture

• Promote and model a positive, professional, and respectful office culture.
• Perform any additional duties as assigned by the HR & Admin Manager in line with operational needs.