Main Duties and Responsibilities:
• Conduct initial interviews and comprehensive case assessments based on needs assessment criteria.
• Prepare individual intervention plans and update them periodically in coordination with the beneficiary and relevant service providers.
• Oversee plan implementation and monitor service delivery to ensure quality and effectiveness.

• Refer cases to relevant authorities and coordinate multi- sectoral responses as needed.

• Prepare and update a case database and document all procedures in accordance with approved policies.
• Conduct periodic field visits to follow up on cases in their locations and assess changes in their conditions.
• Participate in case meetings and technical committees to review progress in implementing individual plans.
• Submit periodic reports on progress and challenges to the direct manager according to approved timelines.
• Contribute to the preparation of awareness materials and educational sessions targeting beneficiaries.
• Maintain the confidentiality and privacy of beneficiary information in accordance with protection principles.
• Adhere to the organization's approved case management procedures and documentation tools.
• Participate in capacity-building trainings related to protection and case management.
• Coordinate with the protection, psychosocial support, or field teams to ensure a comprehensive response.
• Contribute to improving the quality of case management through feedback and continuous learning.
• Fully adhere to protection policies and the zero-tolerancepolicy for sexual exploitation and abuse.
• Respect the Code of Conduct and the values and principles of humanitarian action.
• Maintain a safe, ethical, and supportive working environment that respects the rights of beneficiaries.
• Contribute to summative evaluations of cases or programs as needed.

Note:
Note: the above-mentioned key responsibilities
/accountabilities are illustrative ones. Another future
responsibilities/accountability may be assigned to the job
depending on the department organizational chart.