Payroll

   Initiate and prepare the national employee payroll.

   Social Security and Income Tax payment sheets

   Ensure timely caption of all payroll adjustments as expected during preparation of monthly payroll.

   Ensure that all staff receive their pay slips on a monthly basis.

   Manage any grievance pertaining to employees’ salaries as may be raised from time to time

Recruitment

   Support the Interview process and participate in Oral assessments and salary negotiations

   Ensure smoothing running of the recruitment process for the positions category you are in charge of

   Encourage use of the recruitment workflow

   Guide and support hiring managers on the recruitment processes and procedures

   Champion compliance of Recruitment policies, processes and procedures

   Support HR staff in Area offices when needed.

Contracts

   Review the offer letters before CD’s approval

   Review contracts of employment before CD’s approval

   Support HR Assistant & Officer during preparation of employment contracts.

Dynamics System

   Focal point for maintain the data clean & updated on Dynamics.

   Hiring and separating of employees

   Renewal of contracts in the system

   Creation of positions

   Creation of calendars

   Ticketing management

   Updating leave

Performance & Development management

   Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept

   Lead the performance management process and ensure its compliance across the country.

   Guide the process of performance management system to both employees and managers at the beginning and end of every year.

   Coordinate all training activities and keeping records

   Assist in conducting training on Code of Conduct, Confidentiality, Conflict of Interest, etc. as needed.

Well being

   Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.

   Coordinate activities with Admin officer- external relations for employees

   Insure that all staff are taking their leaves as expected to promote good physical and mental health in the workplace.

   Make sure to maintain a positive work environment.

   Focal point for medical insurance (Criteria, Tenders, Tracker, etc...).

On Boarding process

Coordinate the orientation process and help new staff with onboarding for national employees for CO national staff.

Coordinate new hire on boarding process you are in charge of (contracts, Social Security, Medical Insurance, DRC ID , Dynamics account , new hire forms , Tour between the offices).

Conduct the HR orientation for all joiners at Country Office.

Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In around 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.

Leave Management

   Guide and support the staff and managers who may require broader understanding of leave applicability

   Ensure compliance of all leave types by the international staff

HR Administration

   Support HRM with updating country Organogram in a presentable state

   Always ensure HR information is secure whilst exercising high integrity, confidentiality and professional levels

   Act as back up for the Country HR/Administration Manager during their absence.

   Provide supervisor and technical guidance to the HR Assistant & Officer in the CO & Area offices.

   Focal point for HR audit requirements.

   Support HR-related due diligence assessments of national partners in coordination with the Partnerships and Grants teams, including review of partners’ HR policies, recruitment procedures, safeguarding frameworks, staff contracts, and Code of Conduct compliance.

   Contribute to partner capacity assessments by identifying gaps in HR systems and supporting the development of practical capacity strengthening plans.

   Ensure partner HR documentation and practices meet DRC minimum standards and donor compliance requirements, particularly regarding safeguarding, prevention of sexual exploitation and abuse (PSEA), and ethical recruitment.

   Provide technical guidance to partners on improving HR policies, personnel file management, payroll compliance, and statutory obligations where relevant.

Reporting

   Ensure that all HR Trackers are well updated and maintained at all time, for accurate information management in the HR department.

   Support HRM with drafting HR Quarterly/ monthly reports.