1. Direct Psychosocial Support

• Provide Psychological First Aid (PFA) in clinics, mobile medical units, and community settings.
• Conduct structured individual and group PSS sessions for adults, adolescents, and children.
• Support patients with chronic illness, war-related trauma, displacement stress, and disability.
• Deliver caregiver support sessions when needed.
• Monitor beneficiary progress and provide follow-up.

2. Case Identification and Safe Referral

• Screen beneficiaries using approved MHPSS tools.
• Identify high-risk cases (GBV survivors, severe mental disorders, suicide risk, child protection concerns).
• Refer cases through established referral pathways (psychologist, psychiatrist, protection services).
• Coordinate closely with PHC doctors, nurses, and protection teams.
• Ensure safe and confidential case handling.

3. Community Engagement & Awareness

• Conduct psychoeducation sessions on:
  • stress and trauma reactions
  • positive coping strategies
  • parenting under stress
  • self-care and wellbeing
• Support community-based PSS activities in camps, host communities, and health facilities.
• Engage community leaders and volunteers to reduce stigma around mental health.
• Promote service awareness among Syrian refugees and host communities in Türkiye.

4. Documentation, IM & Reporting

• Maintain accurate and confidential case files in line with NGO SOPs.
• Use approved data collection tools (paper or digital).
• Submit weekly/monthly reports to the supervisor.
• Ensure compliance with data protection standards (GDPR-aligned where applicable in Türkiye).
• Support monitoring, evaluation, and indicator tracking.

5. Coordination & Program Support

• Participate in multidisciplinary case discussions.
• Coordinate with Protection, GBV, Child Protection, and Health teams.
• Support emergency response and rapid needs assessments when required.
• Contribute to mapping of MHPSS and protection services in the area.