Support to ensure effective project planning and implementation 

• Assist in compiling and summarizing information and data for the formulation of project work plans. In consultation with project team, draft annual/quarterly budgets, proposals on implementation arrangements, and on other specific project related topics or issues.
• Support project implementation in accordance with the project documents, annual work plans and other agreements between UNDP and responsible partners. Review project documents for completeness and compliance with relevant rules and procedures and identify inconsistencies for referral to supervisor. Compile, summarize and present basic information/data on a specific project and related topics or issues;
• Provide administrative and logistical support to ensure successful project delivery that includes organization/coordination of project events, procurement and finance-related activities, contract management, recruitment, and coordination of field visits and project-related missions.
• Create E-Requisitions in Quantum related to procurement operations (CANVASs- Contracts…) and make the required follow-up with programme, project, procurement and finance units services in line with UN/UNDP rules, regulations, policies, and strategies;
• Monitor project timelines and deliverables, providing timely reminders to ensure adherence to deadlines and project milestones.

Administrative/logistical support to the Senior management unit

• Assist the Senior Management in day-to-day coordination of multi-sectoral activities, meetings and missions and ensure that briefs, background documents and related material are obtained from the relevant staff;
• Assist in drafting official letters to the government entities and strengthening the flow of communication to and from UNDP to the government entities by ensuring that correspondence receives prompt attention;
• Maintain the Senior Management Team calendars, contacts with high-ranking visitors, arrangement of appointments and meetings, acting as an interpreter when required and/or taking minutes;
• Perform oral and written translations from English into Arabic and vice versa as required;
• Support travel arrangements for the Senior Management Unit and mission members from HQ and Regional Office, including submitting travel plan, travel request and travel claims on UNall, hotel reservations, following up with requests for visas, identity cards and other documents, logistic notes, atenda, etc., as required;

Support knowledge management

• Provide support in preparing the internal document, maintaining necessary data up to date in well-organized and user-friendly manner, and safekeeping of documents and other materials as required;
• Proactively engage with the other units across the CO and enhance knowledge management and information sharing system within the CO;
• Research and retrieve statistical data from internal and external sources;
• Provide support for the organization of meetings, workshops, ensuring sufficient supplies have been acquired and venue arrangements are timely and complete liaising closely with administrative staff;

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. 

Competencies

Core Competencies 

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
• Act With Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-Functional & Technical Competencies

• Working with Evidence and Data: Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making.
• Digital Awareness and Literacy: Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.
• Customer Satisfaction / Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.
• Communication: Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels.
• Monitoring & Evaluation: Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
• Budget Management: Ability to support budgetary aspects of work planning process, drawing and management of team budgets.
• Procurement Management: The ability to acquire goods, services or works from an outside external source