Job Overview / Summary:
• The Safeguarding Senior Officer primary focus will be to support all AFH members (and through them, all
AFH staff, and related personnel) to ensure continuous improvements in reinforcing protection from sexual
exploitation and abuse. S/he will support AFH members and their programs to foster a work environment
that prevents and protects against sexual exploitation and abuse. Under the overall supervision of the AFH
Country Director, and in close collaboration with the PSEA/CSG focal points and gender focal points in the
field. The successful candidate will be responsible for supporting and tracking the progress of the
implementation of the global policy on Protection from Sexual Exploitation, Abuse, Harassment and CGS.
• S/he will coordinate with key external stakeholders, including exchanging learning with counterparts at peer
organizations and representing and/or supporting relevant colleagues to represent AFH in relevant external
forums.
1. Prevention
• In coordination with HR Manager, Head of Programs HoPs, and Country Director conduct desk
study/assessment in collaboration with relevant partners to identify the scale of safeguarding and sexual
abuse and exploitation problem as well as the specifics of the problem in Syria.
Conduct an assessment/review of the current programs to support prevention and response of sexual
abuse and exploitation in Syria and make recommendations for improvements.
• Ensure being known in the entire organization and contacts are widely available.
• Support staff to sign the Organization’s Code of Conduct, Child Safeguarding and PSEAH papers.
• Provide awareness-raising sessions on SEAH & CSG for all staff and other personnel in the Organization
on a regular basis, including for newcomers.
• Make appropriate recommendations to management on enhancing prevention strategies. This includes
collecting and analyzing information on actual/potential risk factors for vulnerability to sexual exploitation
and abuse and elaborating measures to address them.
• Ensure the development and implementation of a country-level PSEAH action plan; track the progress of all
PSEAH-related activities.
• Regular review for AFH PSEAH and SG polices and CoC and make the needed adjustments according to
lesson learned. Support the PSEAH/SG focal points technically and enhance communication and
information sharing among them.
• Ensure that procedures to guard against hiring of people who have a record of SEAH & CSG offences are
put in place and applied.
• Work with human resources personnel to include PSEAH content in staff inductions, including all
contractors, consultants, temporary staff and casual laborers.
2. Response
• Ensure the development of AFH internal procedures for staff and other personnel to report incidents of
safeguarding and sexual exploitation, abuse, and Harassment.
• Receive complaints, reports, and questions about alleged acts of safeguarding and sexual exploitation and
abuse committed by organization’s personnel.
• In addition, being the liaison between the Organization and the Inter-Agency Community Based Complaints
Mechanism.
• Carry out community consultations to identify culturally and contextually appropriate entry points for
submitting complaints.
• Take appropriate measures to ensure safety and confidentiality for all reported SG/SEAH issues.
• Ensure that all materials pertaining to complaints are handled strictly in line with applicable grievance
procedures.
• Provide technical advice, support and mentoring to AFH Members and related Personnel conducting
investigations and act as the resource person to help source tools, resources and provide any relevant
guidance.
• Support AFH members to develop and implement standards in survivor assistance; coordinate with the
GBV sub-cluster and ensure a referral mechanism for survivor services.
• Leading the investigation process in cooperation with AFH partners and preparing the needed report for
CD.
• Provide capacity building to all AFH members with PSEAH/SG guidance and support in the development of
awareness raising, sensitization, communication, and training resources.
• Create and maintain a PSEA/SG resource tool to ensure systematic education of AFH
• Staff and related Personnel to prevent and empower them to respond to SEAH and SG.
• Develop recommended referrals, complaints, and investigation structures in coordination with AFH HR
Team, and CD.
• Attend PSEAH network regular meetings and report AFH achievements to network.
• Commitment to attend the trainings with AFH partners and UN agencies about PSEAH.
• Conduct regular review for complaint tracker following up the principles of confidentiality, non-
discrimination, and no harm.
Preferred bachelor’ or master’s degree in a related field (Law/ Psychology/ Social Studies or Business
Administration, English literature, etc.), humanitarian studies, or International Development. Significant
relevant work experience in these specific areas (Safeguarding/ PSEAH…) will be considered as an
added value.
General Work Experience:
Minimum of 2 years of experience in a similar position, Safeguarding, Child Safeguarding, PSEAH, Code
of Conduct, Accountability coordinator or senior officer with an understanding of the General Protection
principles, and Psychosocial Support, and Child Protection areas.
Skills:
• Language Proficiency: Native Arabic speaker with B2 (Upper-Intermediate) English level;
capable of delivering safeguarding trainings, writing reports, and facilitating meetings with
internal and external stakeholders.
• Training & Facilitation: Proven ability to design, deliver, and evaluate awareness-raising
sessions, workshops, and capacity-building activities on PSEAH, Code of Conduct, and Child
Safeguarding for staff and partners.
• Information & Communication Technology:
o Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) for documentation,
reporting, and tracking safeguarding-related data.
o Familiarity with online reporting systems and complaint trackers aligned with safeguarding
principles.
• Project Management:
o Strong knowledge of project cycle management, action plan development, and activity
tracking.
o Ability to monitor implementation of safeguarding policies and recommend improvements.
• Communication & Interpersonal Skills:
o Skilled in negotiating, facilitating, and presenting safeguarding content with clarity and
cultural sensitivity.
o Strong written and verbal communication for preparing reports, investigation findings, and
coordination with stakeholders.
• Analytical Thinking:
o Analytical with strong attention to detail; able to assess risks, analyze reports, and support
safeguarding investigations objectively.
• Time & Priority Management:
o Skilled in managing multiple tasks and priorities under tight deadlines, particularly in
emergency or sensitive safeguarding cases.
• Decision-Making:
Ability to take informed, ethical decisions, especially in high-risk safeguarding cases
where confidentiality and sensitivity are critical.
• Remote & People Management:
o Experience in remotely managing safeguarding focal points and coordinating with
geographically dispersed teams.
o Leadership in building capacities and ensuring compliance across field sites.
• Team Collaboration:
o Strong collaboration with HR, MEAL, Protection, Program, and Finance departments to
embed safeguarding practices across operations.
Abilities:
• Adaptability & Problem Solving:
Flexible and capable of addressing urgent safeguarding issues across multiple projects and departments.
• Communication Across Cultures:
Effective communicator in diverse teams and field locations, understanding the cultural context of PSEAH
and Child Protection in Syria.
• Confidentiality & Ethics:
Committed to ethical principles, including confidentiality, non-discrimination, and do-no-harm approaches in
all safeguarding matters.
• Travel & Accessibility:
Willing to travel to field offices inside Syria and engage with communities for awareness-raising and
complaint mechanism setup.
Remote Coordination:
• Experience in overseeing safeguarding implementation remotely and ensuring accountability through tools,
trackers, and virtual follow-ups.
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.