Blumont - دمشق
Safeguarding Technical Officer
العلاقات العامة و الأمن و السلامة
منذ 4 يوم
متبقي 9 أيام و 6 ساعات

دوام كامل

Blumont is a global organization working with communities in transition as they recover from conflict, return from displacement, and move from a reliance on aid to a more resilient future. Our vision is a world where a community’s future is not determined by its circumstances, but by the aspirations of its people. Whether delivering lifesaving humanitarian assistance, building the infrastructure that stabilizes communities, or creating economic opportunities for individuals and businesses, Blumont teams are committed to making a positive difference in peoples’ lives.

 

POSITION SUMMARY: The Safeguarding Technical Officer is a national technical specialist responsible for providing high-quality safeguarding technical expertise and support, including investigation assistance, across Blumont. Based in Syria, the role brings strong technical and cultural knowledge to manage safeguarding practices in a complex humanitarian and conflict-affected environment.

The position supports the intake, triage, and investigation of safeguarding allegations, including abuse, exploitation, neglect, and harassment, ensuring responses are survivor-centered, confidential, and compliant with Blumont’s organizational policies, donor requirements, and international safeguarding standards.

The role will report to Blumont’s Director of Global Security and Risk Management, but will operate under the technical guidance and support of the Senior Protection Manager and Senior Director of Global Programs. S/he will work closely with regional Compliance & Ethics and Security teams. The position does not carry direct line-management responsibility.

 

This is a local role; no expat benefits will be provided. 

Supervisory level: Director of Global Security and Risk Management


 

Technical Safeguarding & Investigations Support

  • Provide expert technical advice and hands-on support to regional and HQ Compliance & Ethics, Legal, and Security teams on safeguarding investigations, including complex or high-risk cases.

  • Lead or support impartial and confidential investigations into allegations of abuse, exploitation, neglect, or harassment, in line with Blumont’s organizational procedures and international best practices in coordination with the Blumont Compliance and Ethics, Legal, and Security teams.

  • Ensure investigation approaches are appropriate to the security, legal, and cultural context in Syria.

 

 

 

Intake, Triage & Risk Assessment

  • Support the receipt and initial assessment of safeguarding concerns raised through formal or informal reporting mechanisms.

  • Contribute technical analysis for risk assessments related to reported incidents and the community at large, prioritizing immediate safety and protection needs.

  • Advise on appropriate safeguarding actions, safety planning, and escalation pathways.

 

Evidence Collection & Case Management

  • Provide technical guidance on the collection, handling, and analysis of evidence, including documentation, electronic records, and witness statements for safeguarding incident reviews and investigations.

  • Coordinate with the Compliance and Ethics, Legal, and Security teams to ensure evidence related to safeguarding incidents is properly collected, managed, documented in accordance with the Blumont’s Internal Investigations Procedure and Safeguarding policies and procedures.

  • Support strong case management practices in line with confidentiality and data protection standards.

 

Interviewing

  • Conduct or support trauma-informed, culturally appropriate interviews with survivors, witnesses, staff, volunteers, and partners.

  • Ensure informed consent, confidentiality, and do-no-harm principles are applied throughout the investigation process.

  • Advise on the appropriate use of interpreters and culturally sensitive engagement approaches.

 

Reporting & Quality Assurance

  • Draft and share as appropriate a summary of incidents reported, reviews, and assessments to assist with the creation of analytics to ensure Blumont’s responses, policies, and procedures are clear, objective, evidence-based, and defensible.

  • Coordinate with the Compliance and Ethics, Legal, and/or Security teams to create investigation reports or other documentation related to any internal investigation and recommendations for corrective action or other disciplinary actions or program improvements.

  • Support Compliance and Ethics and Legal teams to prepare case summaries or reports for senior management, governance bodies, or donors as required.

 

Coordination & Internal Collaboration

  • Work with the Compliance & Ethics, Legal, Human Resources, and Program teams across the organization.

  • Maintain alignment between safeguarding investigations and wider protection strategies under the guidance of technical leadership.

  • Coordinate with field teams to ensure safe access during investigations.

  • Support coordinated and consistent safeguarding practices across the organization.

 

Systems Strengthening, Learning & Prevention

  • Contribute technical input to the development and improvement of safeguarding investigation tools, SOPs, and guidance.

  • Identify trends, risks, and systemic issues emerging from cases and support recommendations for prevention and mitigation measures.

  • Support learning and capacity strengthening related to safeguarding investigations within the organization.

 

Safety, Wellbeing & Support

  • Prioritize the safety and wellbeing of survivors, complainants, witnesses, and staff throughout the safeguarding process.

  • Ensure individuals are informed of available support options and referral pathways, where safe and appropriate within the Syrian context.

Safeguarding Capacity-Building

·       Deliver or support safeguarding training for staff, volunteers, and partners.

·       Contribute to awareness-raising on reporting mechanisms across communities.

·       Mentor staff involved in preliminary assessments or case documentation.

 

Travel Requirements:

·       Ability to travel regularly to field offices.

·       Willingness to adhere strictly to Blumont security protocols.

·       Flexibility to respond to urgent safeguarding concerns outside normal hours if needed.

 


 

  • Syrian national with the legal right to work in Syria.

  • Familiarity with international safeguarding best practices and donor safeguarding and compliance requirements.

·       Minimum 3 years of professional experience in supporting or conducting safeguarding, protection, investigations, or compliance within complex emergency settings; 5 years is preferred.

  • Strong technical knowledge of safeguarding principles, including Protection from Sexual Exploitation and Abuse (PSEA), child safeguarding, and safeguarding of adults at risk.

  • Proven experience providing technical input to compliance, audit, risk, or safeguarding functions.

  • Ability to handle highly confidential information

  • Excellent cross-cultural communication

  • Strong understanding of the Syrian humanitarian, cultural, and operational context.

  • Excellent analytical, interviewing, and report-writing skills.

  • High levels of discretion, professionalism, objectivity, and cultural sensitivity.

  • Ability to manage sensitive cases under pressure and within security-restricted environments.

  • Relevant professional qualification (e.g. social work, law, psychology, protection, or recognized safeguarding certification) is required or strongly desirable.

  • Prior experience working with INGOs, national NGOs, or UN-supported programs in Syria.

  • Fluency in Arabic (written and spoken); and professional working proficiency in English.

  • English report-writing skills are strongly preferred.

 

Please note: This role is contingent upon the execution of award. Hiring decisions and employment start dates are subject to funding availability.

 

SUCCESS FACTORS:

Project Management Skills: The ability to plan, monitor, and report on project progress, as well as manage budgets and timelines.

Communication and Coordination: Effective communication and coordination with various stakeholders, including team members, implementing partners, contractors, and community members.

Teamwork and Leadership: The ability to work collaboratively within a team, as well as leading and managing others, is necessary for achieving project goals.

Ethical Conduct: Adherence to humanitarian principles, codes of conduct, and ethical standards are essential for maintaining trust and integrity.

 

Commitment:

Every Blumont team member is expected to carry out their duties in accordance with Blumont’s code of business ethics and conduct, core values, and all relevant policies, including anti-harassment, child protection, and Protection from Sexual Exploitation and Abuse policies.  

 

Other Considerations:  

• Candidates will be required to provide educational certification to Blumont’s satisfaction as a requirement for this role.

• Candidates from the local area are encouraged to apply.

 


 

How to Apply

Interested candidates are requested to fill out and attach the most updated Resume to the link below before 10 May 2026:


LINK: https://ee-eu.kobotoolbox.org/single/5K5aTNAE

 

Blumont is an equal-opportunity employer. Due to the large volume of applications, we receive, we are unable to respond to all applicants, therefore, only qualified shortlisted candidates will be contacted.

Blumont will review the applications on rolling basis and may close the advertisement before the deadline if the ideal candidate was found. One or more similar/different positions maybe filled in this recruitment activity depending on the applicants’ qualifications.

Blumont’s selection process will include rigorous background checks and all team members will be expected to carry out their duties in accordance with our core values, anti-harassment policy and PSEA policies


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