The Quality Management Expert will be seconded to NMAC to support the development and operationalization of a nationally owned, IMAS-aligned Quality Management System for humanitarian mine action in Syria. The role focuses on institutional capacity building, including establishing structured systems, procedures, and oversight mechanisms, while strengthening accreditation, monitoring, and non-conformity management processes. Through mentoring and on-the-job coaching, the expert will enhance the technical capacities of NMAC QM staff and support the effective implementation of quality assurance and control functions.
QMS Development and Institutional Framework - Establish a structured, documented and functional national QMS.
- Conduct a comprehensive quality management and HMA systems gap analysis (inception report including gap analysis and workplan to be developed).
- Strengthen SNMAC’s technical oversight and non-conformity management mechanisms.
- Draft and revise: National QM policy framework, QA and QC SOPs, accreditation and re-accreditation frameworks, post-clearance inspection procedures, internal audit mechanisms, corrective and preventive action (CAPA) procedures, non-conformity classification and escalation processes, develop standardized QA/QC documentation templates and digital tracking tools.
- Support development of Key Performance Indicators (KPIs) for national mine action quality oversight.
- Align national QM systems with IMAS and relevant national technical standards.
- Support development of QM NMAS.
- Liaise with GICHD, Mine Action Area of Responsibility, UNMAS and other HMA actors to coordinate activities and share information.
Information Management Interface
- Strengthening integration between QA/QC findings and IMSMA or national IM systems.
- Development of data-driven quality monitoring dashboards.
Capacity Development
- Provide structured mentoring and on-the-job coaching to SNMAC (QM) staff.
- Develop and help initiating a sustainability roadmap to ensure full internalization and operationalization of systems and tools beyond this assignment.
- Complement DRC’s existing QM training and broader HMA capacity development plan.
- Min. 5 years EOD 3+ qualification or higher with operational experience.
- MMC/BAC with operational / management experience. Min 5 years.
- NTS/EORE with operational / management experience. Min 5 years.
- Past work in challenging environments. Min 5 years.
- Proficient in use of MS office and comms applications.
- Extensive experience in Quality Management systems in mine action.
- Demonstrated experience in IMAS implementation and national standards development.
- Proven experience in accreditation, QA, QC, and audit systems.
- Prior experience supporting or advising National Mine Action Authorities.
- Experience in survey (NTS/TS), clearance, and land release methodologies.
- Experience in developing SOPs and institutional frameworks.
- Strong institutional capacity-building skills.
- Diplomatic engagement and stakeholder management.
- Ability to translate technical standards into practical systems.
- Excellent mentoring and coaching skills.
Education:
- IMAS EOD Level 3+ (all 6 modules)
- IMAS IEDD L3+ qualified
- NTS/EORE certificates
- MMC/BAC certificates
- QM in Mine Action certificate
- Training of Trainers Certificate
- IM experience (desirable)
- Degree level education (an advantage)
- Driving license
Languages:
- English (fluent)
- Arabic (fluent)
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
We offer:
Contract length: 4-5 months with possibility of extension
Salary Band: E (Non-Management)
Location: Damascus with frequent travel
Expected Start Date: 1 June 2026
Application process
Interested? Then apply for this position by clicking on one of the links below:
Direct application link: Talentech - Humanitarian Mine Action (HMA) Project Lead (HMA Quality Management (QM) Advisor) - Application Form
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.
Applications close on 7 May 2026
DRC reserves the right to conduct tests and interviews before the closing date and can close the advertisement earlier in case of finding a suitable candidate.
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