.png)
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities:
- Contribute towards the adherence and development of the greening strategy plan.
- Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles
- Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes
Acted PSEAH Policy:
The Capital HR & Admin Officer must adhere to Acted’s Protection against Sexual Exploitation, Abuse, and Harassment (PSEAH) Policy and Code of Conduct. This includes completing all mandatory training courses, promoting a safe and respectful workplace, and reporting any safeguarding concerns in accordance with Acted’s established procedures.
Location: Damascus
Start Date: 15-12-2025
Job Purpose
The Capital HR & Admin Officer supports the effective management of Acted’s human resources and administrative functions at the mission level. Based in Damascus, the position ensures that HR processes are compliant, harmonized, and efficiently implemented in line with Acted policies, Syrian labor law, and donor requirements.
The Officer works closely with the Country HR Manager to strengthen HR systems, provide technical support to area HR teams, and ensure transparent, fair, and consistent HR practices across the mission.
Chain of Command
Under the authority of:
Country HR Manager.
Line Management:
HR & Admin Assistant (Future Possibility)
Working Relations
Internal:
- FLATS Departments
- Area based HR Staff
External:
- Relevant governmental departments and local authorities
- Service providers, when required
Objectives
- Support the implementation of efficient, transparent, and compliant HR management across the mission.
- Ensure proper administration, staff documentation, and record-keeping.
- Provide continuous technical support to area HR teams to harmonize practices.
- Support capital office administrative functions and ensure compliance with internal and legal requirements.
1. HR Oversight & Technical Support
- Provide day-to-day technical support to area HR focal points and ensure consistency in HR practices across bases.
- Ensure all HR processes are compliant with Acted policies, national legislation, and donor requirements.
- Review and validate HR documentation (recruitment, contracts, amendments, disciplinary actions, terminations, etc.).
- Assist in the implementation and follow-up of HR audits and compliance checks.
2. Recruitment & Onboarding
- Coordinate and oversee transparent recruitment processes for the capital and area offices.
- Validate recruitment requests, advertisements, shortlists, and interview documentation before submission for approval.
- Support timely onboarding and induction for new staff, ensuring integration into Acted’s systems and culture.
- Maintain and update recruitment trackers and ensure proper archiving of all recruitment documentation.
3. Staff Management & Development
- Support the Country HR Manager in ensuring timely completion of performance appraisals and probation evaluations.
- Identify training needs and assist in developing or coordinating capacity-building initiatives for HR and non-HR staff.
- Coach and mentor HR assistants or focal points to strengthen HR competencies.
4. HR Administration & Documentation
- Maintain accurate and up-to-date personnel files, ensuring confidentiality and completeness.
- Conduct regular audits of HR files (physical and digital) to ensure compliance with Acted standards.
- Prepare HR letters, certificates, and other administrative documents upon request.
- Ensure timely renewal and tracking of staff contracts and related administrative actions.
5. Payroll & Benefits Administration
- Support the preparation and review of monthly payroll data in coordination with Finance.
- Ensure proper maintenance of attendance, leave, and overtime records.
- Verify accuracy of salary calculations, benefits, and deductions in line with Acted’s policies
6. Administrative Support
- Oversee administrative procedures for the capital office, including correspondence, office documentation, and compliance matters.
- Support logistics and coordination for HR-related meetings, trainings, or events.
- Support staff welfare initiatives and maintain confidentiality in all HR-related matters.
- Perform any other duties or responsibilities delegated by the Country HR Manager in line with the role’s objectives.
Key Performance Indicators (KPIs)
- Timeliness and quality of support provided to area HR teams
- Timeliness of payroll and HR reporting submissions.
- % compliance of area offices with Acted HR procedures
- Accuracy and completeness of staff records and HR documentation
- Completion rate of performance appraisals and inductions
- Level of satisfaction among area HR staff regarding central support
- Bachelor’s degree in human resources, Business Administration, Law, or related field.
- Minimum 3 years of relevant experience in HR and administration, preferably within an INGO or international organization.
- Strong understanding of Syrian labor law and HR best practices.
- Excellent command of Arabic and good working knowledge of English.
- Strong communication, coordination, and problem-solving skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Ability to travel to area offices when required.
Interested and qualified candidates can apply by filling the form in the link below.
Only applications in English will be considered.
Capital HR Officer – Fill out form
Only the shortlisted candidates will be contacted
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.