About ACTED:
Acted is committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.
Acted endeavours to respond to humanitarian crises and build resilience promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. The commitment of ACTED and that if our teams are guided by 4 core values:
(1) Responsibility: we ensure the efficient and responsible delivery of humanitarian aid with the means and the
resources that have been entrusted to us.
(2) Impact: we are committed to having the most sustainable impact for the communities and the people with whom we engage.
(3) Enterprising spirit: we are enterprising and engage in our work with a spirit that creates value and overcomes challenges.
(4) Inspiration: we strive to inspire all those around us through our vision, values, approaches, choices, practice, actions, and advocacy.
Greening strategy:
Acted’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each Acted employee will adhere to these principles through key green programming responsibilities: Contribute towards the adherence and development of the greening strategy plan. Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles. Encouraging and promoting environmental safeguarding processes and environmental programming
standards in accordance with SOPs and technical guideline notes
Acted PSEAH Policy:
The Human Resources & Admin Assistant has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). And has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to Acted’s procedures. The Human Resources & Admin Assistant carry out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.
Work Location: Damascus – Syria
Start Date: ASAP
Contract Duration: 6 Months
Job Purpose:
The HR & Admin Assistant supports the Human Resources and Administration functions by providing basic clerical, and administrative assistance. The role ensures smooth daily HR and office operations in line with policies and procedures, while maintaining confidentiality and accuracy*.*
Objectives:
Provide administrative support to HR and Admin functions.
Maintain accurate records and documentation.
Support smooth office operations.
Ensure confidentiality and compliance with policies and procedures
Human Resources:
Carry out procedures related to local HR practices & Activities.
Assist in maintaining personnel files (hard and soft copies).
Ensure that the personal folder database has been updated on regular basis.
Support attendance tracking and basic HR records.
Follow up of staff leaves & Attendance, provide necessary forms for staff and review the whole process and leave balances.
Assist with recruitment, including interview scheduling and document preparation.
Help prepare HR letters, forms, and contracts as required.
Tracking new employee’s orientation, on boarding, welcome package, and ensure provide them with Acted mandatory training.
Ensure to collect all necessary documents of applicants as indicated in Acted HR regulations.
Assist with new staff onboarding and exit documentation.
Ensure confidential handling of all HR-related information.
Administrative:
Prepare all Administrative documents when requested/required.
Support office filing and document organization
Assist with office supplies tracking and basic logistics
Help arrange meetings and appointments when requested.
Support travel and accommodation coordination on a routine level.
Provide basic reception and visitor support.
Assist with internal communication and simple coordination tasks.
General Responsibilities:
Carry out assigned tasks in a timely and accurate manner.
Follow organizational policies, procedures, and code of conduct.
Maintain a professional and cooperative working relationship with colleagues.
Perform any other administrative tasks assigned by the line manager.
This TOR is subject to change by the employer as the organizational needs and requirements of the job change.
Key Performance Indicators
Timely and accurate HR and admin support.
Proper filing and record‑keeping.
Compliance with policies and confidentiality.
Professional communication and teamwork.
Essential:
Bachelor’s degree in human resources, Business Administration, Management or Economics
2 years of experience working in a similar position.
Familiar with the Syrian Labor Law.
Experience in filing, documentation and clerical support.
Familiarity with attendance records and personnel files.
Excellent command of Arabic (speaking, reading & writing)
Good command of English (speaking, reading & writing).
Good command of Microsoft office suite (i.e. word, excel, PowerPoint)
Able to multitask, prioritize, and manage time efficiently
Flexible, and have the ability to cope with stressful situations.
Good organization and communication skills.
Preferred:
Experience in INGO
Familiarity with HR policies and procedures
Previous involvement in recruitment processes (shortlisting, interview coordination, onboarding)
Experience supporting audits by ensuring HR and administrative documents are compliant and audit-ready
How to apply
Interested and qualified applicants should apply by filling out the application form through this link
Human Resources & Admin Assistant – Fill in form
We reserve the right to shortlist candidates before the closing date, as the position needs to be filled urgently
Qualified female candidates are encouraged to apply
Only the shortlisted candidates will be contacted.
نصيحة لحمايتك
ننصح بقراءة طريقة التقديم بعناية و التقيد بتعليمات التقدم للوظائف و المناقصات.